Privacy policy
Effective 24 October 2026
This policy explains what information the Poultry Mandi app and website (https://poultrymandi.com) collect, why, and the choices you have. The service is operated by Poultry Mandi (“we”). We follow India's Digital Personal Data Protection Act, 2023.
Information we collect
- Mobile number, to sign you in with a one-time code sent by SMS.
- Profile: whether you are a farmer, trader or retailer, your home market and your language.
- Farm records you enter: batches, birds placed, feed, mortality, weights and sale decisions, so they are backed up and available on a new phone.
- Price alerts you set, and a notification token for your device so we can send them.
- Purchases: for paid plans, the Google Play purchase token and the status of your plan. Payment details (card, UPI, bank) are handled by Google; we never see them.
- Advertising: the free version shows ads from Google AdMob. Google may use your device's advertising ID and approximate location to show and measure ads. Where the law requires it, the app asks for your consent first. Paid plans have no ads.
- Usage and crash data: Google Firebase records how the app is used (for example which screens are opened) and crash reports, so we can fix problems.
- App integrity: Google Play Integrity tells us whether a request comes from the genuine app, to prevent fraud.
- Website: our server logs your IP address, browser type and the pages requested, kept for up to 30 days for security. The website uses no tracking cookies.
We do not collect your precise location, contacts, photos or files.
How we use it
- To provide the service: show rates for your market, send alerts, back up your records and give you the features of your plan.
- To keep the service secure and prevent abuse.
- To understand usage and improve the app.
We do not sell your personal data.
Who we share it with
Only with service providers that run parts of the service for us, under their own privacy and security commitments: Google (Play billing, Firebase, AdMob, Play Integrity), our SMS provider (to deliver sign-in codes) and our cloud hosting provider. We may also disclose information if the law requires it.
How long we keep it
We keep your account data while your account exists. When you delete your account, we delete your personal data within 30 days, except records the law requires us to keep (such as subscription records for tax purposes).
Your rights
You can access and correct your profile in the app, and delete your account at any time in the app (Profile › Delete account) or as described on Delete your account. Under the DPDP Act you may also ask us for a summary of your data, ask us to correct or erase it, withdraw consent, and nominate someone to exercise your rights. Write to support@poultrymandi.com.
Security
Data is sent over encrypted connections (HTTPS) and stored on access-controlled servers. Sign-in codes and secrets are stored only in hashed form.
Children
The service is meant for people aged 18 and over who work in poultry farming or trade. We do not knowingly collect data from children.
Grievance officer
Poultry Mandi, email support@poultrymandi.com. We respond within 30 days.
Changes
If we change this policy we will update this page and the effective date, and tell you in the app if the change is significant.